Introduction
Dewble ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dewble.com and use our consulting services.
Information We Collect
We may collect information about you in a variety of ways, including:
- Payment Information: When you book a consultation, payment is processed securely through Stripe. We do not store your credit card number, CVV, or full payment details on our servers. Stripe handles all payment data in accordance with PCI-DSS standards.
- Contact Information: If you provide your name, email address, or other contact details through our booking process or email correspondence, we collect and store this information to deliver our services.
- Usage Data: We may collect non-personally identifiable information such as browser type, operating system, pages visited, and time spent on the site through standard web server logs.
How We Use Your Information
We use the information we collect to:
- Process and fulfill consultation bookings
- Communicate with you regarding your consultation or service inquiries
- Improve our website and the services we offer
- Comply with applicable legal obligations
Third-Party Services
We use the following third-party services:
- Stripe: For payment processing. Stripe collects and processes payment data in accordance with their own Privacy Policy.
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described in this policy.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Cookies
Our website is primarily static and does not use tracking cookies. Stripe may set cookies during the payment process as part of their fraud prevention mechanisms. Please refer to Stripe’s cookie policy for details.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your personal data
- Object to or restrict the processing of your data
- Request data portability
To exercise any of these rights, please contact us at support@dewble.com.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this page periodically for any changes.
Contact Us
If you have questions or concerns about this Privacy Policy, please reach out to us at support@dewble.com.